Towing questions and answers
Straight answers about hours, pricing, units, coverage, and what to have ready when you call.
- In business since 1978
- Open 24/7
- Heavy and medium duty
- Fleet towing
- Upfront pricing
All Fleet Towing answers the phone 24 hours a day at (833) 425-5869, gives an upfront price before a truck is sent, and tows semi trucks, trailers, box trucks, buses, and work trucks (not passenger cars) from towing locations in Winthrop Harbor, Illinois, Kenosha, Wisconsin, Lake Bluff, Illinois, Zion, Illinois, and Lebanon, Indiana. The answers below cover hours, pricing, units, coverage, and what to have ready.
Common questions
Is All Fleet Towing open 24 hours?
Yes. All Fleet Towing is open 24 hours a day, 7 days a week, including nights, weekends, and holidays. Call (833) 425-5869.
What do you tow?
Semi tractors and trailers, box trucks, step vans, service and work trucks, buses, and heavy machinery. All Fleet Towing is a commercial towing company; we do not tow passenger cars.
What equipment do you run?
Heavy tow trucks, flatbeds, and lowboy trailers.
Where do you tow?
About a two hour drive around our towing locations in Winthrop Harbor, Illinois, Kenosha, Wisconsin, Lake Bluff, Illinois, Zion, Illinois, and Lebanon, Indiana: from Sheboygan and Milwaukee through Chicago, Rockford, and Joliet to Indianapolis, Terre Haute, and Richmond.
How much does a tow cost?
The price depends on the unit, the load, the distance, and the situation. All Fleet Towing gives upfront pricing on the phone before the truck is sent, and estimates are free.
My truck might be repairable where it sits. Who do I call?
For on-site roadside service such as jump starts, lockouts, and minor repairs, call All Fleet Towing at (833) 425-5869.
Can you tow a loaded trailer?
Tell the dispatcher what the trailer is carrying and the approximate weight. That decides the equipment and the plan, and it is part of the upfront price.
What should I have ready when I call about a box truck?
The location, the destination, the make and model, the gross vehicle weight if you know it, and whether it is loaded.
Can you tow the tractor and leave the trailer?
Yes, when the trailer can stay where it is safely. Tell the dispatcher, and we can plan to move the trailer separately.
Can you move a trailer without one of our tractors?
Yes. That is what trailer towing is for. Give the dispatcher the trailer type and both addresses.
Can you pull a truck out of a ditch without towing it?
Often, yes. If the unit is safe to drive after it is winched out, the job can end there.
Who do I call first after a rollover?
Call 911 if anyone is hurt or the truck is in a travel lane. Then call All Fleet Towing at (833) 425-5869.
Who should I call first after a truck accident?
If anyone is injured or a unit is blocking traffic, call 911 first. Then call All Fleet Towing at (833) 425-5869.
When is a flatbed better than a wheel lift?
When the unit has drivetrain, axle, or wheel damage, when it is all-wheel drive, or when it is equipment with no road wheels.
What do you need to quote an equipment move?
The machine make and model, approximate weight and dimensions, both addresses, and any access limits at either site.
What roadside services do you offer?
Jump starts, lockouts, and minor on-site repairs, 24 hours a day, 7 days a week.
Do you answer the phone at night and on holidays?
Yes. The line is answered 24 hours a day, 7 days a week, including holidays.
Can one call cover our box trucks and our semis?
Yes. Fleet towing covers heavy and medium duty units, so one call covers the whole fleet.
Can I schedule a transport ahead of time?
Yes. Call (833) 425-5869 with both locations and your preferred day.